Privacy Policy

Privacy Policy – Jansen Calibration

Effective Date: October 2025
Last Updated: October 2025

Business Name: PT. Jansen Calibration
Website: https://jansencalibration.com
Address: Jl. Sumur Batu Raya No.11, Kemayoran, Jakarta Pusat, DKI Jakarta 10640, Indonesia
Email: support@jansencalibration.com
Phone: +62 838-4497-6413

1. Introduction & Scope

We value your privacy. This Privacy Policy explains how Jansen Calibration (“we”, “us”, “our”) collects, uses, discloses, and protects personal data from users of jansencalibration.com and through offline channels. This policy applies globally and is intended to comply with Indonesian, EU (GDPR), and other regulations.

2. Data We Collect

We may collect:

Contact & identity data: name, email, phone, addresses
Account data: username, order history
Payment & transaction data: payment method, invoice details
Device & usage data: IP address, browser, usage logs
Marketing & communication data: preferences, feedback

We do not collect sensitive personal data (e.g. health, religion) unless explicitly requested and consented to.

3. How We Use Your Data

Your data is used to:

Process orders, payments, shipping, returns
Communicate order status and support
Improve website, analytics, marketing
Comply with legal, tax, and accounting obligations
Detect and prevent fraud and abuse
Send promotional content (with your consent)

4. Legal Bases (for EU / GDPR)

For customers under GDPR, we rely on:

Contractual necessity – to fulfill orders
Legitimate interests – to improve services, fraud prevention
Consent – for marketing, cookies, optional features
Legal obligations – tax, compliance, records

5. Cookies & Tracking Technologies

We use cookies, beacons, and scripts to maintain session, track activity, collect analytics (via Google Analytics), and personalize content.
You may disable cookies in your browser, but some website functions may not work properly.

6. Data Retention & Deletion

We retain personal data only as long as necessary:

Orders & financial records: up to 5 years
Website logs & analytics: 2–3 years
Marketing preferences: until you unsubscribe

Afterward, data is securely deleted or anonymized. You may request deletion sooner (see Rights).

7. Data Sharing & Third Parties

We may share your data with:

Payment processors, banks
Shipping & logistics partners
Analytics and marketing service providers
Legal or regulatory authorities when required

All third parties must adhere to confidentiality and data protection standards.

8. International Data Transfers

Your data may be transferred to servers or processors in countries other than your residence (e.g. Indonesia, USA).
We use contracts and safeguards (e.g. standard clauses) to ensure data protection across borders.

9. Security Measures

We implement SSL/TLS encryption, firewalls, access controls, and security audits to protect your data from unauthorized access, alteration, or disclosure.

10. Your Rights & How to Exercise Them

You have rights including:

Access your personal data
Correct inaccuracies
Delete or erase data
Restrict or object to processing
Data portability
Withdraw consent
File complaint with applicable authority

To exercise these rights, email support@jansencalibration.com. We will respond in compliance with regulatory timelines.

11. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors. If we learn we have collected such data, we will delete it promptly.

12. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Last Updated” date. Continued use of the site after changes means acceptance.

13. Contact Information

PT. Jansen Calibration
Jl. Sumur Batu Raya No.11, Kemayoran, Jakarta Pusat, DKI Jakarta 10640, Indonesia
Email: support@jansencalibration.com
Phone: +62 838-4497-6413

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