Term & Conditions

Welcome to Jansen Calibration. By placing an order with us, using our website, or interacting with our team, you agree to the following terms and conditions. Please read them carefully, as they govern your use of our services and your rights as a customer.

1. General Information

  • These Terms & Conditions apply to all purchases made through our website or directly via email, phone, or other communication channels.

  • We reserve the right to update, modify, or change any part of these terms without prior notice. It is your responsibility to check this page periodically for updates.

2. Product Information & Availability

  • We strive to ensure all product descriptions, specifications, and prices are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies.

  • Product availability is subject to change without notice. If an item is out of stock after your order is placed, we will notify you and provide alternatives or a full refund.

3. Pricing & Payment

  • All prices are listed in USD.

  • Orders will be processed once full payment is received.

4. Order Acceptance

  • Your order becomes binding only when we send you an Order Confirmation via email.

  • We reserve the right to refuse, cancel, or limit any order for reasons including:

    • Suspicion of fraud or unauthorized activity

    • Product unavailability

    • Pricing or listing errors

    • Violations of these Terms & Conditions

5. Shipping & Delivery

  • Shipping is handled via trusted international carriers (DHL, FedEx, UPS, etc.).

  • Estimated delivery times are provided for reference and are not guaranteed.

Full policy: Shipping Information

6. Returns & Refunds

  • Returns are accepted within 14 days of delivery for eligible items.

  • Returned items must be in unused, original condition with all packaging and documentation.

  • Some products (e.g., custom-calibrated tools, special orders) are non-returnable.

  • Refunds will be issued to the original payment method after inspection.

Full policy: Returns & Refunds

7. Warranty & Support

  • Many products come with a manufacturer’s warranty.

  • Warranty terms vary by brand and product type.

  • We are not liable for damage due to misuse, improper installation, or unauthorized modifications.

8. Intellectual Property

  • All content on our website (text, images, graphics, logos) is the property of Jansen Calibration or its licensors.

  • You may not copy, reproduce, or distribute any material without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages, including but not limited to business interruption, data loss, or loss of profits arising from the use of our products or services.

  • Our total liability in any matter is limited to the amount paid for the product in question.

10. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including but not limited to natural disasters, strikes, transportation disruptions, or global pandemics.

 

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

📧 Email: support@jansencalibration.com

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